Return Cancellation Policy

Our Policy

Man of Action Figures will exchange or refund merchandise purchased through our retail store or website, within 10 days of product receipt, accompanied by the original sales receipt and in new, unused condition. Return shipping costs will be the responsibility of the purchaser. There will be a $15 or 15% restocking fee on returns for undamaged merchandise whichever is greater.

 

Cancellation Policy

To cancel a preorder simply email us. For preorders with Paypal or credit card there is a $15 or 15% cancellation fee whichever is greater.

 

Exceptions and Exclusions

Due to the inherent nature of the action figure and collectibles market, Man of Action Figures reserves the right to limit or refuse the return of certain merchandise. This may include but is not limited to items such as special or custom orders, personalized items and media (e.g. books, video, software, etc.). Free goods, received as part of a promotional offers or a sale are not eligible for exchange or return. Used merchandise may also be refused.

 

Warranty Claims/Defective Return

Warranty claims are subject to the discretion of the original product manufacturer. Warranty information is included with many manufacturer’s products, or may be found on their respective website. Any Defective product may be returned anytime while under the manufacturer’s warranty period and Man of Action Figures will assist with any warranty claims on your behalf. Man of Action Figures does not provide warranty and any repair or replacement of defective product is at the discretion of the manufacturer. Please contact Man of Action Figures prior to returning any merchandise for warranty or defective consideration.

 

Shortages and Breakages

Many orders ship in multiple cartons and may arrive days apart, so check your order completely before calling us to report a shortage. All claims for shortages must be made within 10 days of the shipping date. Man of Action Figures takes great care in the packaging of our shipped merchandise to insure it is in advertised condition upon receipt. Please inspect packages carefully upon receipt. If you receive any product that has broken during shipping please contact us immediately and we will provide direction for resolution. All claims for damages during shipping must be made within 10 days.

 

How to Return Merchandise

To return an item, please contact us to receive return information and directions on return procedures. We encourage you to re-use your original shipping carton if return shipping is necessary.

Our return address is:

Man of Action Figures, Inc.
ATTN: Returns Dept.
19301 SW 106th Ave, Suite 4
Miami, FL 33157